Saturday, 15 February 2014

"System error"

So, NAB duplicated a number of EFTPOS transactions?   I noticed the notification on NAB's log-in screen on 13 February, and it stated that the solution was [still] "underway" with reversals to occur on that day or the next.  The notification had been removed by the next day.

Errr, the transactions were on 7 and 8 February......up to 6 days beforehand.  I'm uncertain when NAB just happened to detect the problem (but the tone of the notification suggests that it may have taken a few days).  I don't know how many of these transactions there were, but even if there weren't many, it doesn't inspire confidence when it takes a week or so to identify and sort out an issue such as this.  

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